Wings of Hope Hospice & Palliative Care – COVID-19 Public Health Emergency Response

To Our Community and Those We Serve:

Wings of Hope continues to monitor the coronavirus (COVID-19) outbreak. We are dedicated to the well-being of patients, families, volunteers and colleagues while following the government rules and regulations. We continue to serve you and provide the best care possible while protecting you. Using science to guide our care procedures, our teams are here to reassure, provide ongoing support, and information in a time of uncertainty.

We regularly care for people with infectious diseases and have careful infection control procedures from the Center for Disease Control (CDC) in place, as we do for COVID-19. The safety and well-being of those we serve are our first priority.

We are in constant contact with our local health department, state and national authorities and continually updating our processes according to CDC and Medicare guidelines. Based on these guidelines, here are some of the things we are doing to stay as healthy as possible and prevent the spread of COVID-19:

  • Continuous education our clinical staff, who have demonstrated their skills and knowledge on infection control when caring for people suspected of or confirmed to have the virus.
  • Collaborate with local, state and national organizations to ensure we have adequate Personal Protective Equipment (PPE).
  • Establish and maintain a COVID-19 Task Force, continuously meeting to ensure we are using the most current care protocols and guidance to mitigate the spread of the virus.
  • Direct employees to work remotely when they can and practice social distancing for those who continue to work in the office.
  • Coordinate care visits with facilities and communicate between in-person visits with facility staff to ensure quality hospice care.
  • Support connecting families with patients in facilities through technology when they cannot visit.
  • Honor requests to minimize in-person visits while maintaining quality of care by utilizing technology when appropriate through telephone or video chats. In person visits continue as needed and on request.
  • Provide educational materials on COVID-19 to keep everyone informed.
  • Screen all who enter our office.

Please feel free to ask any questions about COVID-19 to any member of your hospice team.

Wings of Hope is committed to continuing quality care, while doing all we can to help our community stay as healthy as possible and slow the spread of the virus.

We Honor Veterans

Wings of Hope Hospice believes in honoring veterans and understand that veterans share a unique culture and life experience, and we are committed to serving our veterans in any unique way they may need.

Why Wings of Hope Hospice for Veterans?

We know there are many choices for veteran hospice care in the Phoenix Area. What sets Wings of Hope Hospice apart from others is the team of caring and experienced professionals on staff. Wings of Hope Hospice provides care for veterans that want to live free of pain and remain in the comfort of their own homes. We provide care that meets the physical, emotional, and spiritual needs of hospice veterans and their families. You and your family will have access to an entire team of skilled professionals. Our team of physicians, nurses, home health aides, chaplains, social workers, and volunteers all work together to ensure your loved one is cared.

If you would like more information about Wings of Hope Hospice call 602-971-0304 or visit us online.

Wings of Hope Hospice offers services to address specific needs such as:

  • Connecting a with local VA staff to provide resources
  • Accessing VA benefits
  • Emotional counseling support for your loved one and the family
  • Assistance with military funeral and memorial planning
Bereavement counseling

  • Caring for Veterans Experiencing the Impact of Serious Illness


Wings of Hope Foundation

At Wings of Hope, we believe in the fundamental right to access end of life care for all individuals regardless of ability to pay for services or materials that will impact quality of life, which is why we are proud to have established the Wings of Hope Foundation. The mission of our non-profit foundation is to demonstrate compassionate care to those in need by improving environmental, spiritual, social and medical well-being.


We advocate for the underserved population and families that are denied access to palliative services and end of life care due to being underinsured, uninsured, or not eligible for other paid healthcare services or goods, by providing financial support for unmet needs and goods at end of life, developing outreach programs, participating in public speaking & community education events that promote and support hospice and palliative care, and by providing families relief with the costs associated with funeral services.

The Wings of Hope foundation is only possible through donation support. Your tax-deductible donation is an opportunity to make a powerful impact in someone’s life at time they need it most.

Annual Celebration of Life

This year Wings of Hope started a new tradition where we honor our patients who have passed the previous year. Here is a glimpse of 2019’s celebration:

CNA Lori Vangundy greets a former Patient’s wife
Volunteer Kelley sings for our guests
Volunteer Eveline and Volunteer Coordinator Greg King catch a quick break
Our dedicated volunteer
Some quick adjustments before the program begins
Dr. Angela welcomes our guests

Community Based Services

There is no healing the like healing love of being in community with others. Through community focused efforts, we serve not only our patients, but the families, caregivers, and facilities caring for them in many ways, including providing visits to homes and facilities, interactive in-services, patient memorials, educational opportunities in the community, and donating items for rummage sales.

Resources that may be helpful to you:


Adult Child Support Group
Meets Last Tuesday of each month 5:15-7:15 p.m.
901 E. Willetta St., Phoenix, AZ
First Floor Education Room

Circle of Friends Support Group
Meets Second Thursday of each month 12:30-2:00 p.m.
901 E. Willetta St,. Phoenix, AZ
Third Floor Conference Room
For more info call: 602.839.6850


Anxiety and Depression Association of America
Find a therapist or support group in the area or learn more about these issues.

Cancer Care
CancerCare provides counseling, support groups, education, and financial assistance to the community specifically for those with cancer. Finding Resources in your Community

AZ Commission for the Deaf and the Hard of Hearing

Hearing Relay Service
Relay messages from hearing impaired to others

Professional Association of Senior Referral Specialists in Arizona (PASRS)

Phoenix Advocacy and Counseling for the Elderly (PACE)

Ability 360 (formerly A.B.I.L. Arizona Bridge to Independent Living)
Offers and promotes programs designed to empower people with disabilities to take personal responsibility so that they may achieve or continue independent lifestyles within the community. They also offer help with home modification for wheelchair access.

A little something extra can go so far in the comfort to a family or patient. At Wings of Hope, our community efforts are one way we provide that additional comfort.

Community Resources

Enables you to easily sort through many social service, health and disability agencies in your area and find one that provides the services you need.

Veterans Administration
Numerous resources for VA benefits, Caregiver support, long term care, PTSD and suicide prevention.
Find a house or a job. Learn about foreclosures, business grants or elections.

Association of Arizona Foodbanks
Helps find a food bank near you and works to improve food banks for the community.
Provides a list of food pantries in Arizona as well as subsidized groceries.

211 Arizona
Maricopa county resources providing help with food, utilities, repairs and more.